Legal information
Documents and credit purchase terms
This page contains the documents a user needs before buying credits for Scratch assay analysis.
Publication draft: before enabling live payments, fill in the seller details and have the wording checked for your jurisdiction.
Service description
The user buys digital credits for the online Scratch assay analysis service. Credits are used to process microscopy images for scratch assay, wound healing assay, and cell migration assay workflows.
- 1 credit = 1 image for first-time processing.
- Re-processing an already uploaded image does not charge additional credits.
- The service is an analytical tool and is not a medical diagnostic service.
- Results depend on the quality of source microscopy images, processing settings, and manual edits made by the user.
Offer terms
The public offer describes account creation, credit purchases, access to the service, and liability limitations.
- The offer is accepted when the user creates an account, buys credits, or starts using the service.
- Price, currency, credit amount, and total payment amount are shown before checkout.
- Credits are added after the payment provider confirms a successful payment.
Privacy policy
The privacy policy explains what data is collected, why it is needed, and how the user may request access, correction, or deletion.
- Email, account identifier, payment events, uploaded images, and analysis results may be processed.
- Files are used to run analysis, store the project, and export results.
- Payment card data is processed by the payment provider and is not stored in the application.
Personal data consent
The consent records the user's permission to process data for registration, authentication, payments, support, and analysis.
- The user may withdraw consent through the seller contacts.
- After withdrawal, some service functions may become unavailable.
- Technical logs may be retained for a limited time for security and error diagnostics.
Refund policy
The refund policy describes how the user may request a refund for unused paid credits.
- Refund requests are sent through the seller contacts with the account and payment details.
- Used credits are not refunded unless required by applicable law.
- Refunds are issued to the same payment method when supported by the payment provider.